只要取消理由符合社群指引，乘客和司機夥伴都可取消行程。請注意，如有違 Uber 政策 (包括社群指引)，司機夥伴可能因此取消預約，而系統亦會向乘客收取取消費用。
WHEN YOU MAY BE CHARGED A CANCELLATION OR NO-SHOW FEE
NOTE: Cancellation fees vary by location. In some cases, your cancellation fees will be based on how far the driver has already driven and how long it took the driver to arrive at your pickup location:
-You cancel after a driver has already accepted your request
-Your driver cancels after waiting at the pickup location waiting at the pickup location for a specific amount of time. These wait times vary depending on which Uber product you have requested:
NO SURPRISES You’ll always be shown the exact fee when you cancel a trip before you confirm your cancellation.
REPEAT CANCELLATIONS To keep the app running smoothly for everyone, you may be charged a cancellation fee when you cancel trips more than once in a short period of time. Additionally, you may not be able to request a ride temporarily.
REQUESTING A REFUND If you believe you were incorrectly charged a cancellation fee, request a refund through the link below.