Cash payment cannot be selected as the payment method

Cash payments are currently only available in certain areas. To see if a cash payment option is available in your area, please go to [Wallet] and check the [Payment method] on your Uber account. If the cash option is not visible, the cash option may not be available in your area.
There are also other conditions for the use of cash payments, please refer to the page linked below for more information.

If an error occurs during the order process and you are unable to proceed, or if you would like to find out how to select cash payment, please refer to the page linked below.

If the problem persists after trying the above, please contact us with a screenshot of the error.

Message support is usually responded to within 1-2 days. We sincerely apologize for the inconvenience.