You can download individual trip/order invoices, and also bulk download the invoices from the business dashboard. Please refer to the steps below:
Individual trip/order invoices:
- Navigate to the ‘Activity’ tab on the business dashboard
- Click on the trip/order you would want the invoice for
- Details of the trip would pop-up on the right side of the page
- On this page, click on ‘Download PDF Invoice’
- If there is more than one invoice for a trip, you’ll see the invoice name mentioned to help select the right invoice.
Bulk Invoice download:
All the invoices generated in a particular month would be ready to download in a zip folder by 7th working day of next month. To download:
- Navigate to the ‘Billing’ tab
- Scroll down to ‘Statements and Invoices’
- Click on ‘Download’ drop-down for the selected month
- Click on ‘Invoices’
- This should take a few minutes to get the file ready and download to your device.
Please note he admin can see the error message when a trip does not have an invoice generated by hovering the cursor on the ‘Invoice not available’ button on a specific trip.