How to use insights

What are dashboard insights?

Insights and related data can be viewed on the dashboard allowing you to check your spending, active users, number of trips or orders, and more on a weekly basis. You can access data for up to 2 years in the General tab and data from January 2021 in the Sustainability tab.

To use the Insights tab:

  1. Login to
  2. On the left side of your dashboard, select Insights.
  3. Choose General or Sustainability.

General tab

The General tab defaults to show information such as overall spend, usage trends, and active users. These insights are split into summary and people tabs.

Some values may be subject to change, for example as the result of price adjustments to trips or orders. Refer to your statements for the final amount.

Summary tab

The Summary tab includes details on overall programs and program types and helps you filter data based on location or date. You can view the following insights:

  • Periodic trends: Spend insights based off a date range such as day, week, or month.
  • Top programs and program types: Spend insights across top programs and various program types.
  • Total number of requests: Number of rides or meals insights based off of the selected date range and location filters, including average spend.
  • Graphical representation of spend: Spend insights shown as line or bar graphs. The graph splits into days, weeks or months based on the selected date range.

People tab

The People tab shows information, such as the number of linked individuals, active users, or first trips taken.

Sustainability tab

The Sustainability tab is updated by the 15th of each month and shows metrics in a selected timeframe and location that can help organizations make informed decisions towards sustainability.

Use this tab to monitor:

  • Total number of Uber for Business trips (excluding Uber Eats) taken with Uber Green, Comfort Electric, and Uber Planet (where available). These are referred to as “low-emission” trips.
  • Percentage of “low-emission” Uber for Business trips in comparison to total Uber for Business trips taken (excluding Uber Eats).
  • Total estimate of on-trip CO2 emissions in kilograms by your organization across all completed Uber for Business trips (excluding Uber Eats).
  • Total estimate of on-trip CO2 emissions in grams, divided by the total distance traveled in miles for completed Uber for Business trips (excluding Uber Eats).

The data provided is for rides using Uber Travel (linked business profiles), Central, and Uber Voucher products only. Click Export at the top right of the page to download sustainability metrics.

Estimating CO2 emissions

For your reference, here is the methodology that we follow when estimating CO2 emissions for your organization’s Uber for Business trips. The data provided is for rides using Uber Travel (linked business profiles), Central, and Uber Voucher products only, other than Uber Eats. Data is estimated based on the average carbon dioxide emission rates of similar vehicles and the distance (and average speed in US and Canada) on route from rider pickup to dropoff (with deductions for trips shared with other parties). Estimates are based on trip distance and do not account for trip duration.

Please note that this is not a guarantee of the actual emissions or rates from the trip. Emission rates may vary depending on the vehicle make, model, or year. Estimates may vary depending on the specificity of the data available for the trips at issue and in certain regions. For example, outside the US, Canada, UK, Belgium, France, Germany, Netherlands, Portugal, and Spain, estimates are based on emissions intensity for the general vehicle class (e.g., 2- or 3-wheelers, light/medium-duty 4-wheelers, or heavy-duty 4-wheelers).

Average emission rate data in the US and Canada is provided by DataOne. DataOne is an automotive data source providing data to solution and service providers in North America across many sectors including automotive marketing, transportation, and risk management. See for further information.