Accessibility at Uber
Uber is committed to helping riders with disabilities by ensuring our drivers comply with all laws related to transportation access. Here’s what you need to know:
Support for Riders with disabilities
- Drivers are required to provide service to riders with disabilities but can independently enter the vehicle
- Drivers must also assist in storing mobility devices such as folding wheelchairs, crutches, canes, and walkers
Policy violations
- Not adhering to these requirements may lead to a permanent ban from the Uber platform.
Uber takes accessibility seriously and aims to provide a reliable and inclusive service for all riders. If you face any issues or require further assistance, please reach out to Uber Support for help.