Completing the trip

  1. When you arrive at the final destination, bring your vehicle to a complete stop.
  2. Swipe COMPLETE in your Uber app.
  3. Rate your trip experience as prompted.

Parking at the destination

  • Aim to park as close as you can to the rider’s entered address.

Confirming dropoff location

  • Even if the app shows a destination, politely ask riders to verify where they would like to be dropped off.
  • Double-check to ensure you’re stopping at the most convenient spot for them.

Dealing with road closures

  • If there’s a barrier like a road closure, discuss and agree on a safe, nearby dropoff point.
  • Make sure this alternate stop is as close to the original destination as possible.

Watching for hazards

  • Stay vigilant for any traffic or road hazards.
  • Helping riders avoid these issues is part of helping ensure a smooth ride.

Assisting riders

  • Many riders appreciate it when you open the door for them and assist with luggage in the trunk.
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