我認為自己的帳戶被盜用

If you suspect that someone used your Uber account or you see suspicious activity, your account may be compromised.

Suspicious activity can include:

  • Phone calls, emails, or text messages about your account information
  • Account changes you didn’t make
  • Changes to your payment profile you didn’t make
  • Password or email address updated without your knowledge

If you’re able to sign in to your account, we recommend resetting your password.

How to reset your password:

  1. Open the Driver app
  2. Enter your phone number or email
  3. Select “Login with password”
  4. Select “I forgot my password”
  5. Follow the instructions to create a new and unique password
重設我的密碼
我無法登入

Note: We are currently seeing a high number of requests come through this form. Please only submit the form once since sending a second request will increase the time it takes to resolve your issue.

We understand this is a sensitive matter, and we want to resolve your issue as soon as possible.

If you’re unable to sign in to your account, please fill out the information below:

Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

系統將自動傳送電子郵件至所提供的電子郵件地址，以確認您的身分。請打開該電子郵件，並選擇「確認電子郵件地址」，完成驗證後即可與客服團隊聯繫。 寄件人來自