Only one Family profile can be created at a time. Family members can’t be restricted to certain vehicle types or spending limits.
Uber Family follows Uber’s Terms and Conditions so users still need to be 18 years of age (or the age of legal majority in their location) to sign up and ride with Uber.
Before verifying a member was removed from the Family profile, make sure: * You have updated to the latest version of the app. * Quit the app and then reopen to see if the member has been removed.
Depending on your location, there may be some limitations on which payment method you can use on your Family Profile. Only credit cards can be used as a payment preference for your Family profile.
To change the email address where receipts are sent for your Family Profile:
The Family profile owner can delete the profile. To do this:
If your family members are not appearing on the account, resend their invites. If they didn’t have the Uber app when you sent the invite, you’ll need to resend the invite after they install the app.
If you or your family members notice that Family profile features are not working, you may need to: * Update the app to the latest version 1. Go to the Apple App Store or Google Play store. 2. Search for “Uber.” 3. Tap “Update.” * Quit and restart the app
If you need help setting up a teen account, visit the Help with Creating a Teen Account page.
For any other questions related to Uber for Teens, you can learn more at Uber for Teens FAQs.
If you’re experiencing issues requesting a ride, navigate to our Can’t request a ride page.