我的帳戶有不明扣款

If you suspect that someone else used your Uber account or there is suspicious account activity, your account may be compromised.

Suspicious activity includes:

  • Trips or requests on your account which you didn’t make
  • Phone calls or text messages from drivers about pickup when you did not request a trip
  • Receipts for trips on your account that you don’t recognize
  • Account information that was updated without your knowledge

If you are able to sign in to your account, please attempt to reset your password.

如果您在登入帳戶時遇到問題,並且看到不明扣款,請在下方提供更多詳細資訊。

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Date format is yyyy/MM/dd. Press the down arrow or enter key to interact with the calendar and select a date. Press the escape button to close the calendar.

系統將自動傳送電子郵件至所提供的電子郵件地址,以確認您的身分。請打開該電子郵件,並選擇「確認電子郵件地址」,完成驗證後即可與客服團隊聯繫。 寄件人來自