我的手機號碼或電子郵件地址已有人使用

I already had an account before, but I have a new phone number or email

We understand how frustrating it can be when you already have an account, but cannot use your new phone number or email. Your account info can be updated through the Uber App or website. Instructions are available here, If you need further assistance related to your personal ‌data, click here.

I can’t update my phone number or email

If you are receiving an error message stating that your phone number is already in use, you may have already registered for an Uber account. Users are only able to create one Uber account for both Rides and Uber Eats. If you need further assistance with your account, follow the instructions available here.

I can’t register myself as a Rider at Uber

If you’ve never signed up for Uber or Uber Eats before and are not able to create or update your account, please fill out the form below so that we may better assist you. This information is requested to ensure the security of your account:

  • 若有,請提供您的 Uber 帳戶資訊。請務必提供這些資料,以保障您的帳戶安全:

  • 系統將自動傳送電子郵件至所提供的電子郵件地址,以確認您的身分。請打開該電子郵件,並選擇「確認電子郵件地址」,完成驗證後即可與客服團隊聯繫。 寄件人來自