Eligibility for our shared ride trip options, such as UberX Share, Scheduled Shared Rides, and Route Share, depends on meeting several criteria, including:
Please note that other factors unrelated to rider eligibility may limit availability (e.g., time of day, geographic location). This means you won’t always be able to request your preferred trip type, regardless of your rating or incident history.
If you do not meet one or more of the eligibility criteria, you might be temporarily ineligible for our shared ride trip options.
Our Community Guidelines help ensure that everyone in the Uber community feels safe, respected, and enjoys a positive experience. We encourage you to follow these Guidelines to support a welcoming environment.
Even if you are temporarily ineligible for shared ride trips, you can still access other Uber products, and you may regain eligibility for UberX Share over time.
If you have questions or need support, please reach out to us below.