我沒有收到訂單商品

If you never received your order but was charged for it, let us know here.

We’ll review what happened and make any necessary adjustments.

Note:

If matched with a delivery person

  • If you selected the delivery option “Leave at door”, please check your door to make sure your order has not already arrived.
  • If a delivery person made a reasonable effort to contact you when arriving at your requested location, you may not be eligible for a refund.