What is Uber Eats AI assistant?
AI assistant is a new AI-powered conversational shopping experience in the Uber Eats app, currently in beta. Through AI assistant, consumers can:
Learn more about generative AI features at Uber
What to ask AI assistant
Try the following food shopping prompts:
Accessing AI assistant
You can access AI assistant for free through your mobile Uber Eats app. Select the icon next to the search bar at the top of the screen in “Home” and browse pages to use the feature.
Model used to power AI assistant
AI assistant is powered by Uber’s own fine-tuned Large Language Model (“LLM”), which was built using Google PaLM. This LLM along with Uber’s catalog of merchants and search intelligence enables AI assistant’s interactive experience.
What’s shared and how it’s used
Your chat inputs, food preferences (such as cuisine types), and contextual signals (such as time of day) will be shared with the LLM to provide useful responses.
Uber further refines these recommendations using our location-based search intelligence. Since Uber retains information shared during your chats to train and improve this feature, please avoid sharing any confidential or personal information that you don’t want retained or used for this purpose.
What’s not shared with the LLM
We do not share your name, location, phone number, payment details, or any other personal information with the LLM unless you include such information in your chat conversation.
Keep in mind when using AI assistant
AI assistant responses may not be accurate or complete. The responses are for reference only, and not a definitive source for professional advice in legal, financial, medical, or nutritional matters. For instance:
Why AI assistant shows closed stores
To include a complete discovery of our selection, AI assistant includes open and closed stores in their suggestions. Open stores are prioritized in the carousel. If you’d only like to see “open” stores, please include “only show me stores open now” in your prompt.
Providing feedback on AI assistant
You can rate AI assistant’s responses using the thumbs-up or thumbs-down option.
To ensure a positive experience while using AI assistant, it’s important to follow our Community Guidelines. These guidelines are designed to maintain a safe and respectful environment for all users.