You can cancel an order in the app by following these steps:
1. Go to Orders and select your Active order.
2. Tap Help in the upper right corner of the order tracking screen.
3. Tap Cancel Order.
4. Follow the on-screen instructions to confirm your order cancellation.
Be sure to check the status of your order before cancelling. Please note that we cannot guarantee a refund if the store has already accepted your order or the courier has arrived at the store.
If the option to cancel in-app isn’t available to you, please chat with an agent below.
If you are trying to cancel your order because your delivery address is incorrect or your order is taking longer than expected, you can find additional help below: