Managing business account payment methods

Business account payment methods are used to pay for eligible Uber for Business activity when your organization uses Your company pays.

Company payment methods

When your organization pays centrally, eligible activity is charged according to your organization’s configured payment and billing setup. Administrators can manage applicable organization payment methods from the Uber for Business dashboard.

When employees pay individually

Eligible new organizations in India and Brazil that use employee Travel or Meals may instead select Employees pay and expense later during onboarding.

With this billing setup, employees pay for eligible Travel and Meals activity using payment methods on their individual Uber accounts.

Employees manage their individual payment methods through their own Uber accounts. These are separate from the payment methods administrators manage for an Uber for Business organization.

To add a payment method:

1. Sign in to business.uber.com.
2. Select “Billing” on the left.
3. Scroll down to “Payment methods”.
4. Select “Add payment method” and add your payment details in the pop-up.
5. Click “Save”.

When you add a payment method to your account, that payment method will automatically be billed when someone takes a ride or orders a meal using the company profile.

For help with managing payment methods on your business account, see the sections below:

To add a Universal Air Travel Plan card, you must be enrolled in pay-per-trip billing. If you have monthly billing enabled, you’ll need to email Uber support to make changes.

Contact support to make business account updates.

For Uber Health accounts contact Support based on your region:

• For US accounts: support@health.uber.com
• For UK accounts: uk-help@health.uber.com
• For Australia/New Zealand accounts: anz-help@health.uber.com

To edit a payment method:

1. Sign in to business.uber.com.
2. Select “Billing” on the left.
3. Scroll down to “Payment methods”.
4. Select the card you need to edit and make the necessary changes.
5. Click “Save”.

To delete a payment method:

1. Sign in to business.uber.com.
2. Select “Billing” on the left.
3. Scroll down to “Payment methods”.
4. Select the credit card you want to delete.
5. Click “Delete”. If you don’t see the option to delete the card, you’ll need to add another payment method before deleting that one.

You must have at least one payment method associated with your account at any time.

To set up or change your default payment method:

1. Sign in to business.uber.com.
2. Select “Billing” on the left.
3. Scroll down to “Payment methods”.
4. Select the card you want to make your default payment method or add a new one.
5. Check the box next to “Make default payment method” in the pop-up on the right.
6. Click “Save”.

You can have more than one credit card registered to your account, but only one can be active at a time for automated payments.

Can I change from employee-paid to company-paid by adding a company payment method?

No. Adding or managing a payment method doesn’t change the organization’s billing type.

Employees pay and expense later or Company pays centrally is selected during onboarding for an eligible new organization. Self-serve conversion between the two billing types after billing setup is complete isn’t supported through this feature.