Sometimes, a merchant may be unable to fulfill all the items in your order. In such cases, the merchant will follow your chosen replacement preference. They may either replace the unavailable item with one of similar quality and price, or add the specific item you selected as a replacement.
If your replacement item is also out of stock, the process defaults to “Require my approval to replace.” The merchant will suggest a replacement, and you will have the option to approve or reject it. If you reject the replacement, you will receive a refund.
Alternatively, you can choose a refund as your preferred option from the start if you don’t want a replacement item. To learn more about replacements and how to select your preference before placing an order, visit the following link:
Please be mindful that whenever a replacement is made, the price of the order might change.