Moving to a New City? If you’re moving to a new city where Uber is available, see this article for options around moving to a new city.
Unable To Go Online? If you are unable to go online, see this article for more information and assistance.
Are you an Uber Freight user? If you are an Uber Freight user, please contact Uber Freight Support.
Deleting your account because Geico won’t insure Uber drivers? If you are deleting your account because Geico won’t insure Uber Drivers, see this article. Uber partners with several insurance providers, and there are options available to you. Our team can help you explore alternatives before proceeding with deletion.
If you still wish to delete your account after reviewing your options, you can proceed via self-service below.
How Do I Delete My Account? You can request account deletion via self-service here. Once your request is submitted, your account will be immediately go offline. Before submitting a request, please review the information below.
If you request to delete this account, the Uber profiles associated with this account, including linked rider, Uber Eats profiles, and associated credits, may also be permanently deleted once they are no longer needed for legal or regulatory purposes.
Before you delete your account, we’ll ask you to verify your identity using a temporary verification code. This may require you to have a phone number attached to your account. Please visit this page if you’re having issues adding a phone number in your account settings.
When Can My Account Not Be Deleted? * Outstanding payment balances (such as unpaid fees). * Safety, Fraud, or Compliance concerns * Unresolved claims or disputes. * Active Fleet membership - Please contact General Fleet Support for further assistance
How Long Does Deletion Take? Your account will immediately go offline upon submission. Some records may be retained internally for legal, regulatory, or tax purposes.
For more information on Uber’s Data Retention & Deletion practices, please see our Privacy Notice.
Can I Delete Only Part of My Data? No. The platform does not support partial removal of data or identity documents on an active account. If you wish to remove specific data, the only option is full account deletion.
How Can I Restore My Account? If you go online to accept trips after requesting deletion (and before the account is deleted), your account will be automatically restored.
Account Removal Help
If you’re having trouble removing your account through the link provided, please reach out to our support team for guidance.
Please Note: * Appointments are for specific issues listed in the appointment section.