Riders and drivers can cancel a trip for any reason consistent with our Community Guidelines. Failure to comply with Uber's policies (including Community Guidelines) may result in a driver canceling and a rider being charged a cancellation fee.
WHEN YOU MAY BE CHARGED A CANCELLATION FEE
Cancellation fees vary by location.
In some cases, your cancellation fees will be based on how far the driver has already driven and how long it took the driver to arrive at your pickup location:
-You cancel after a driver has already accepted your request
-Your driver cancels after waiting at the pickup location waiting at the pickup location for a specific amount of time. These wait times vary depending on which Uber product you have requested:
NO SURPRISES You’ll always be shown the exact fee when you cancel a trip before you confirm your cancellation.
REPEAT CANCELLATIONS To keep the app running smoothly for everyone, you may be charged a cancellation fee when you cancel trips more than once in a short period of time. Additionally, you may not be able to request a ride temporarily.
REQUESTING A REFUND If you believe you were incorrectly charged a cancellation fee, request a refund through the link below.
이 웹사이트는 타사 쿠키를 사용하여 관련성 높은 광고를 게재하고 사용자의 위치를 기억하여 맞춤형 경험을 제공합니다. 아래의 '거부' 버튼을 선택하여 이러한 쿠키를 거부할 수 있습니다. Uber 계정이 있는 경우, 여기에서 회원님의 데이터 '판매' 또는 '공유'를 거부할 수 있습니다.