If you are online but not receiving many trip requests (or none at all), we recommend following these steps:
- Check if you are within the approved service area for driving.
- Make sure you don’t have any filters activated in the app (for example, payment type, user rating, destination, etc.).
- Move to an area of the city with higher demand.
- Restart your phone or the Uber driver app.
- Uninstall and reinstall the Uber driver app.
- If you can accept more than one type of Uber trip with your vehicle, ensure all options are active, or try switching between options.
If after trying these steps you still don’t receive requests, it might be due to demand. We recommend:
- Explore the hourly earnings trends in your area to gather information about where and when you can earn more.
- Explore upcoming earning opportunities near you and plan your day in advance.
In any case, if you believe there is an issue with your account, please contact us again.