We're here to help

Can't sign in

First, let's make sure you're in the right place.
If you can't sign in, try these options:

1. RESET PASSWORD
If you're having trouble logging into your Uber account, first try resetting your password. Use the link below to receive a text message or email with instructions on resetting your password.
The link expires after a few minutes. If you wait too long, you may need to request again. If you're having trouble signing in using your email, you can use your phone number (if this feature is available in your region). You'll need to enter the verification code you receive via text. You can then update your account information using the app.

2. CONTACT SUPPORT
If you're still having issues after attempting to reset your password, please provide the information below and we'll be in touch.
. . .
Why can't you sign into your account?
+1
+1
Email address where our support team can contact you
An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.