We understand how frustrating it can be when you already have an account, but cannot use your new phone number or email. Your account info can be updated through the Uber App or website. Instructions are available here, If you need further assistance related to your personal data, click here.
If you are receiving an error message stating that your phone number is already in use, you may have already registered for an Uber account. Users are only able to create one Uber account for both Rides and Uber Eats. If you need further assistance with your account, follow the instructions available in the “Cant sign in or request a ride” section
If you’ve never signed up for Uber or Uber Eats before and are not able to create your account, please fill out the form below so that we may better assist you. This information is requested to ensure the security of your account:
If yes, please provide us with your Uber account information. This information is required to ensure the security of your account: