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Before you request a trip, an upfront fare is calculated using the expected time and distance of the trip and local traffic, as well as how many riders and nearby drivers are using Uber at that moment.

You may be charged a different amount than your upfront fare in case the route deviates from the predicted route.

We are happy to review these cases if you feel you were overcharged. Please toggle the option below that best describes your issue.

For other fare issues, select the most relevant article below: