Zakaj je bilo moje plačilo zavrnjeno?

If you see any of the error messages below in your app, you won’t be able to request a trip until you update your payment method:

• “Request failed: Card declined.”
• “Your payment method is invalid. Please update your billing settings.”
• “There was an error processing your request.”

Update or add a new payment method in the “Wallet” section of the app menu if your payment method was declined for one of the reasons below:

• Payment method information is incorrect
• Payment method has expired
• Insufficient funds in the account

Morda boste morali stopiti v stik s svojo banko v naslednjih primerih:

• potujete v tujino in niste odobrili mednarodnih transakcij,
• banka je zavrnila bremenitev podjetja Uber zaradi goljufije,
• presegli ste omejitev dviga na računu,
• kartico ste prijavili kot izgubljeno ali ukradeno.

Če imate še vedno težave in potrebujete pomoč, spodaj stopite v stik z nami.