My account has been suspended

If you are unable to go online, a few account issues may be stopping you.

Basic troubleshooting can be found below:

GET HELP WITH MY BACKGROUND CHECK

GET HELP UPLOADING DOCUMENTS

GET A STATUS UPDATE ON A DOCUMENT

GET THE NEWEST DRIVER APP

I WAS IN AN ACCIDENT

IOS LOCATION SETTINGS

TROUBLESHOOTING

If you’re still unable to go online after troubleshooting, share some info with us here.

I cannot sign in

I cannot go online

Have you signed up more than once?

List all email address(es) associated with current and previous Uber accounts.

List all phone number(s) associated with current and previous Uber accounts.

What city and state are you trying to drive in?

What vehicle make, model, and year are you trying to drive with?

What trip type are you trying to receive requests for? (e.g. UberPool, UberX, UberXL, UberBlack, UberComfort, etc.)

Share any additional details regarding your issue.

If you're seeing an error message, please upload a picture of it here. (min. 0, maks. 1)

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