When will my documents be approved?

Quick Tips for Uploading Documents to Uber

When you upload documents to Uber, they are usually reviewed within 24 hours. Follow these tips to help speed up your application process:

  • Check Expiration Dates: Ensure all documents are current and not expired. We cannot accept expired documents, which means resubmitting them will delay the process.
  • Name Matching: Your name should be clearly visible on your driver’s license and proof of insurance and must match the name on your Uber account.
  • Photo Clarity: Upload clear and legible images of your documents. To prevent glare, do not use a camera flash when taking pictures.
  • Document Edges: Ensure all four corners of each document are visible in the photos.

For more help with document uploads, visit Uploading Documents.