Jag kan inte beställa en resa

If you can’t request a ride, it could be for one or more of these reasons:

You have an outstanding payment.
Your payment method was rejected on a previous trip.
There are no Drivers in your area at the moment. In this case, we suggest you wait the estimated time to find a Driver. If none are available after this time, you will receive a notification in your app.
You have not confirmed your email or phone number, and you may need to update your personal information.
Uber is not currently available at your location.

Select one of the options below in case you have a different issue.

I can’t clear an outstanding payment

Why was my payment declined?

Verifying your account for cash

Update personal information

Use Uber in cities around the world

I want to reactivate my account

Tell us the last two trips or orders requested from your account:

Add only the last 4 digits of your credit or debit card registered in your account:

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