If you can’t go online to drive, please check the common reasons below.
It’s possible that you’re in an area with limited or unavailable cellular network coverage. Try heading to a different location with better coverage.
Uninstalling and reinstalling the app often resolves the issue.
You may not be able to go online if:
Check your email (including spam folder) for “A Message From Uber” and the Inbox section of your app for any communications from Uber about why you’re unable to go online.
Common reasons include:
若檢查過上述幾點,但仍無法解決問題,請填寫下方欄位,我們會與您聯絡並提供協助。