我無法登入我的帳戶

To get you back into your account as quickly as possible, please select the link below that most closely relates to the issue you're facing.

忘記密碼

I'M NOT RECEIVING EMAIL, SMS,OR PUSH NOTIFICATIONS

If you haven't forgotten your password, here are the top three reasons you might not be able to sign in to your account: - Accidentally having more than one rider account - You changed the account details or password on your driver account (this will automatically change your rider account too) - Your contact details are already in use or you cannot update them yourself

Your privacy and security is our top priority, that's why we need additional information to verify your account. The more accurate your details are, the faster we can resolve your issue. In many cases, riders have duplicate accounts and this is easily fixed. We simply need your preferred phone number and email address, and your permission to combine the accounts in order to retain all your trip history and any credits or rewards you have.

If you think you might know why you cant sign in, please select one of the following:

I think I have more than one account

I also have a driver account

I can't update my phone number or email address

如果您有重複帳戶，只需按一下這裡，即可允許我們合併您的帳戶。

名字和姓氏

Current phone number associated with your Uber account

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Preferred Uber account email address

Preferred Uber account phone number

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Account verification: First 6 digits of the payment method on your account

Account verification: Last 4 digits of the payment method on your account

Account verification: Name of the issuing bank

To verify your phone number, please upload a screenshot of your number from your phone settings (最多：1)

客服團隊可聯絡上您的電子郵件地址

系統將自動傳送電子郵件至所提供的電子郵件地址，以確認您的身分。請打開該電子郵件，並選擇「確認電子郵件地址」，完成驗證後即可與客服團隊聯繫。寄件人來自