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I'm not receiving email, SMS, or push notifications

To manage your email, SMS, or push notifications from Uber, visit the page below for instructions. You'll find steps for updating SMS and push notifications at the bottom of the page.
NOTE: You can't unsubscribe from transactional messages, including trip receipts and support responses.

ISSUES RECEIVING SMS MESSAGES
If you're having issues receiving SMS messages, make sure:
- You're in an area with good cell reception.
- Your phone number is entered correctly in the Uber app.
- You're subscribed to SMS notifications from Uber. To subscribe, follow the steps in the "Manage notification preferences" link above.

If you're still having issues receiving SMS messages or resubscribing to Uber notifications, fill out the form below and we'll be in touch to help.

We ask that you give us some additional info so we can confirm your identity. This helps us keep your account secure.

Uber may retain this information, and other elements of this interaction, in accordance with our Privacy Notice and Terms of Use.
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Email address where our support team can contact you
An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.