為什麼我的付款遭拒？

If you see any of the error messages below in your app, you won’t be able to request a trip until you update your payment method:

• “Request failed: Card declined.”
• “Your payment method is invalid. Please update your billing settings.”
• “There was an error processing your request.”

Update or add a new payment method in the “Wallet” section of the app menu if your payment method was declined for one of the reasons below:

• Payment method information is incorrect
• Payment method has expired
• Insufficient funds in the account

發生下列情況時，您可能需要聯絡您的銀行：

• 您在國外旅行，但未開通國外交易功能
• 您的銀行因防範詐騙而拒絕 Uber 扣款
• 帳戶的提領上限已超過
• 您已回報卡片遺失或遭竊

如果您仍需協助，請在下方聯絡我們。