Uber's terms and conditions do not allow sharing of driver-partner accounts. Another driver using your account poses a serious safety concern. If we learn that a driver did not match the driver-partner profile displayed by a rider's app, the account will be immediately suspended pending an investigation.
We have zero tolerance for confirmed complaints of this nature. A driver-partner who has violated this policy is permanently removed from the platform. If there is an unconfirmed complaint, driver-partners will receive a formal warning. Unconfirmed complaints are documented via a strike system. Multiple complaints of account sharing can result in termination of a driver-partner account.
If you suspect that someone else is using your account without your consent, please notify us immediately.