You can review the following 2 lead statuses in the Drivers section of hero.uber.com.

1. “Action required”

This means the driver or delivery person needs help with:

• Incomplete documents
• No first trip
• No trips in 2 days

2. “No action needed”

This means the driver or delivery person is ready to use the Uber platform. This section shows:

• Active drivers
• Completed required trips

Based on the lead’s status, you can take the necessary steps to meet the requirements.