Your Driver Profile is a customizable profile that allows you to share a bit about yourself and your interests with your riders. It also showcases rider complements, "thank you" messages, and achievement badges.
WHERE CAN I FIND MY DRIVER PROFILE?
You can see what's on your profile by opening the "Account" tab in the app, then tapping "Driver Profile."
WHAT INFORMATION IS INCLUDED?
Your profile will include:
- The number of trips you've completed
- How long you've been driving
- Your rating
- Rider compliment badges
- "Thank you" notes from your 5 most recent 5 star trips (these are comments riders have left you after your trips)
- Achievement badges you've earned by reaching various milestones
You can also add the following customizable information:
- Where you're from
- Languages you speak
- A fun fact
- Recommendations you have for your city
- A story about a memorable trip
Only comments from 5 star trips will be displayed on your Driver Profile. If you see any comments that you don't want displayed, you can simply remove them by tapping the "X" in the top right corner of the comment.
DO I HAVE TO FILL OUT MY PROFILE?
Filling out the questions on your profile is a great way to engage with your riders, but it isn't required.
Your Driver Profile already includes your rating, the number of trips you've completed, how long you've been driving, Rider compliments, "thank you" notes, and Achievements. If you don't answer any of the optional questions, only the information listed above will be shown.
HOW CAN I EDIT OR REMOVE INFORMATION?
If you wish to edit your responses:
1. Open the app and tap on the "Account" tab
2. Tap "Driver Profile"
3. Tap the pencil icon next to any question
To remove thank you notes, tap the "X" next to the note you want to remove. When you remove a comment, your Driver Profile will automatically pull in another thank you note from a recent 5 star trip. You can remove specific notes, but there is no way to selectively choose which comments will appear.
CAN I ADD MY OWN QUESTIONS?
There is no way to add custom questions at this time, but feel free to be creative with the fun fact category!
ARE THERE ANY LIMITATIONS REGARDING WHAT CONTENT I CAN DISPLAY ON MY DRIVER PROFILE?
Drivers who use the app must agree to abide by our User Generated Content Policy.
Among other things, this policy prohibits posting any content which appears to be inappropriate, vulgar or offensive in nature. This includes the stories and facts visible to riders and other users on your Driver Profile, and violations of this agreement can lead to the deactivation of your account.
You can review the User Generated Content Policy as well as Uber's Community Guidelines by referring to the following links: