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How are delivery requests created?

FOR ORDERS PLACED DIRECTLY WITH THE MERCHANT BY THE CUSTOMER

Customers can place a delivery order at any time using the Uber Eats app. They select their menu items, and the app automatically collects payment on behalf of the merchant. Then, our system assigns the order request to a delivery partner near the merchant.

FOR ORDER AND PAY AT THE MERCHANT TYPE DELIVERIES
Some orders may be placed by a delivery partner at the merchant on behalf of the customer. For more information about these types of deliveries, see this article.

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