Cash trips work just like other trips, but with some important differences. When you receive a cash trip offer, you’ll notice a “Cash” badge along with the rider’s “Verified” badge and their rating. At the end of the trip, you’ll collect cash directly from the rider instead of receiving a digital payment. Once the trip is completed, your receipt will show the cash collected, and your earnings balance will adjust to reflect this payment. Any tolls incurred during the trip will be included in the fare, and the rider will pay for them in cash at the end of the trip.
When you finish a cash trip, select “Collect payment” to see how much the rider is expected to pay. Enter the amount the rider hands you, even if it differs from the fare displayed. Avoid disputing payments directly with the rider—if there’s an issue, you can write to us here
If you do not want to accept cash trips, you can opt out through the “Preferences” setting in your Driver app. Eligible drivers are automatically opted into cash trips when the feature is introduced, but you can disable this at any time. Please note that it may take up to 15 minutes for your preferences to update. If you change your mind, you can always opt back in through the same process.
Your trip receipt will show how much cash the rider paid, labeled as a negative “Payout,” since you’ve already received the money physically. In your Balance Summary, available in the Earnings Hub of the Uber Driver app, cash payments will appear as negative amounts.
If your current balance is negative, the amount will be deducted from your earnings on your next trip paid through digital methods.
There are no additional fees for cash trips. If a rider uses a promotion or discount, this will not impact your earnings for the trip.
If you have any questions or concerns about the new payment method, feel free to write to us here: