I had too many riders for my vehicle

We understand that picking up a larger group of riders can present additional challenges.

California seatbelt law requires that all passengers wear a seatbelt.

If more than the maximum number of riders attempt to enter your vehicle, other drivers have found it useful to politely decline from starting the trip. Instead, some or all of these additional riders can request a larger or additional vehicle.

If you completed an UberX trip with more than 4 riders and your vehicle’s capacity is greater than 4 occupants, please let us know. We will review the trip fare and make any necessary adjustments.