Some mobile devices have battery optimization features designed to help extend battery life. These features limit activity on unused or background apps. This can accidentally push you offline if you're not actively in the Driver app.
To avoid getting pushed offline, follow the steps below for your mobile operating system to:
- Update your phone's battery optimization settings
- Disable settings for unused or sleeping apps (apps selected to not run in the background)
CHECK FOR AN "IGNORE OPTIMIZATIONS" SETTING
To check if your phone includes a setting to ignore battery optimizations:
1. Go to Phone settings > Battery & power saving > Battery usage > Ignore optimization.
2. If your phone includes this setting, verify that Ignore battery optimization is set to "On."