I'm not getting trip or delivery requests

If you find yourself online but getting few or no trip requests, here’s what might be happening:

  • Out of service area: Make sure you’re in your approved service area. Confirm your location by visiting our service area page for your city.

  • Public holidays: Demand can be unpredictable on public holidays, with potential decreases in requests.

  • Time of day: Demand varies throughout the day. Usually, requests are less frequent between:

  • 12:00 AM to 11:00 AM

  • 2:00 PM to 5:30 PM

Tips for increasing trip requests:

  • Busiest Times: Consider going online during peak hours to catch more requests:

  • Lunch: 11:00 AM to 2:00 PM

  • Dinner: 5:30 PM to 9:00 PM

  • Hotspots: Look for busy areas, such as the city center and nearby neighborhoods. Check out the links below for insights on high-demand locations:

  • Earnings Opportunities

  • Maximize Earnings

  • Days of the week: Later in the week, especially towards the weekend, often sees higher demand.