If you’re having issues receiving trip requests while online, try the following:
If you’ve tried the solutions above and still aren’t getting requests, that area or time of day is likely experiencing low demand. Demand for trips can vary by location, time of day and even time of year.
If you still believe there’s an issue with your account, let us know below.
Note: To check your account and figure out why you might not be receiving requests, we need you to be online in the app. Please go online before submitting the form below.