We're here to help

Items prohibited from package delivery

The following items are prohibited from package delivery:

- People
- Illegal items
- Firearms, weaponry, ammunition, and their parts
- Alcohol
- Highly perishable food or beverages (e.g., raw meat or dairy products, etc.)
- Pharmaceutical products, over-the-counter medications, vitamins, or supplements*
- Money, gift cards, lottery tickets, or transferable securities
- Recreational drugs, drug paraphernalia, or tobacco products
- Dangerous or hazardous items, including weapons, explosives, items that are poisonous or flammable (including paints or adhesives containing a flammable liquid), substances and material identified in the Hazardous Materials Table in 49 CFR section 172.101, or material determined to be hazardous under 49 U.S.C. section 5103 et. seq. and transported in a quantity requiring placarding according to regulations prescribed under 49 CFR, Subtitle B, Chapter I, Subchapter C, hazardous waste (including but not limited to hypodermic needles), or medical waste
- Stolen goods
- Fragile items
- Sexual aids; obscene or pornographic material
- Livestock, regulated species (e.g., noxious weeds, prohibited seeds), or animal parts, bloods, or fluids
- Any items for which you do not have permission to send
- Any items reasonably likely to be perceived by the recipient as threatening or harassing, or otherwise violating the Community Guidelines

*Unless either the pick up or drop-off location is a pharmacy or a healthcare facility

The above list of prohibited items isn't exhaustive. Uber retains the discretion to prohibit additional items that are not on the above list.


For packages delivered by vehicle, you can deliver packages that:

- Don't contain any prohibited items (see list of prohibited items above)
- Have a combined maximum weight of 30 pounds
- Fit comfortably in the trunk of a mid-size vehicle
- Are closed, securely sealed, and ready to be delivered

For packages delivered by bike or scooter, you can deliver small or medium packages that:

-Don't contain any prohibited items (see list of prohibited items above)
- Have a combined maximum weight of 15 pounds
- Fit comfortably in a backpack
- Are closed, securely sealed, and ready to be delivered

You may cancel the trip at any time, including if the package contains prohibited items or doesn't follow the guidelines above, so long as you don't violate the Community Guidelines.

If you must cancel the trip while the package is in your vehicle, please try to return the package to the requester or call Uber support for guidance before cancelling.

If you've accepted a package for delivery and believe it contains a prohibited item and/or have any safety concerns, please contact Uber Support for guidance or contact local authorities.
Sign in to get help