Phishing is an attempt to trick you into giving away your account information (email, phone number, and/or password). A successful phishing attempt can result in identity theft and financial loss.
Phishing can occur as an unsolicited call, where the call asks for your account information. It can also occur via text message or email, and may include an attachment or link that leads to a fake login page.
You can help to keep your Uber account safe from phishing by not sharing your password with anyone for any reason. We will never ask for your password, SMS code, banking information, or debit/credit card information over the phone or through email.
Phishing websites are designed to mimic Uber’s legitimate websites and may contain fake login portals that look like Uber’s. For that reason, making sure the URL in your browser’s address bar shows https://uber.com or https://auth.uber.com/ before entering your Uber password on any website is best practice.