Missing toll payment

In most cases, when your vehicle passes through a toll, we’ll automatically refund you for the toll amount.

If a toll charges less for vehicles with electronic passes than for vehicles paying with cash, we’ll refund the lower amount.

To view toll refunds in the Driver app:

1. Tap the menu icon.
2. Tap Earnings > See details > See earnings activity.
3. Select the trip you should have received a refund for.
4. Look for a “Toll” line in the “Third-party fees” breakdown.

To view them on drivers.uber.com:

1. Tap the menu icon.
2. Select “Earnings” and then “Statements”.
3. Select the correct statement month.
4. On the correct week, tap “View statement”.
5. Look for a “Toll” heading.

If the toll or parking surcharge wasn’t refunded automatically, let us know below: