WHAT ARE PET FRIENDLY RIDES?
Pet Friendly Rides allow riders to bring a pet on their ride. If you accept a Pet Friendly Rides, you're allowing the rider to bring a pet into the vehicle.
NOTE: Pet Friendly Rides are for non-service animal pets. In accordance with Uber's policies on service animals, service animals are permitted to accompany riders at all times without extra charge, regardless of whether it is a Pet Friendly Ride. Your federal and local laws may also require service animals to be accommodated without extra charge.
HOW DO PET FRIENDLY RIDES WORK?
Pet Friendly Rides work similarly to UberX rides. The main difference is the presence of an animal. You'll earn an extra Pet Friendly Rides fee for accepting Pet Friendly Rides
HOW MANY PETS CAN A RIDER BRING?
A rider is allowed to bring one pet on a Pet Friendly Ride.
WHAT KIND OF PETS ARE RIDERS ALLOWED TO BRING?
Riders are allowed to bring one animal such as a dog or a cat. Any other type of animal is up to the driver's discretion.
WHAT IF I'M ALLERGIC TO A PET?
If you're allergic to certain animals, it's best to opt out of Pet Friendly Rides. However, please remember, depending on the local and federal laws in your area, you may still be required to allow service animals into your vehicle.
CAN I REFUSE A TRIP BASED ON THE PET TYPE?
You have the option to cancel any ride you don't feel comfortable with.
If you anticipate not accepting any Pet Friendly Rides, we suggest opting out of Pet Friendly Rides enitrely. For steps on how to opt-out, see the question below.
HOW DO I OPT-OUT OF Pet Friendly Rides?
You can opt out of accepting Pet Friendly Rides by following the steps below:
1. Tap the menu icon to find the "Trip Planner" section of the app
2. On the bottom right corner, tap the preferences icon
3. Tap the Pet Friendly Rides icon to toggle off/on the trip type:
- ON = you'll receive Pet Friendly Rides requests
- OFF = you won't receive Pet Friendly Rides requests
4. Tap "SAVE"
If you're having an issue with a Pet Friendly Ride, let us know here: