Tobacco, tobacco products, vaping products or similar items
Items with alcohol concentration above 60% (inclusive), such as alcoholic beverages and disinfectant alcohol items
Alcohol beverages that will be delivered to another prefecture from the pickup location where Uber Courier user does not have an appropriate license for such delivery
Weapons or explosives
Illegal items (items that are illegal to possess, transfer, sell, transport), regulated items unless expressly permitted, counterfeit goods (including those of uncertain authenticity), items infringing on third-party intellectual property rights, stolen goods, and other items acquired through illicit means, items which may be used for criminal or illegal activities, items considered child pornography or similar, and other adult-related items
Hazardous materials/goods (e.g. flammable, poisonous, explosive), including paints or adhesives containing a flammable liquid, substances and material identified as ‘dangerous goods’ in any laws or regulations in Japan.
Fireworks
People or animals including Endangered Species or parts thereof; regulated plants (e.g. noxious weeds, plants, prohibited seeds)
Highly perishable food or beverages such as raw meat or dairy products
Money; gift cards; lottery tickets; coins; travelers cheques; bank checks, promissory notes, stock certificates and other securities of any kind; platinum, gold or silver, manufactured or otherwise; jewels; other articles of high intrinsic value; or precious stones (all valuable natural mineral stone, silica or substances extracted from the group, whether in its natural state or refined, processed, set or treated)
Pharmaceuticals under the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices
Designated substances under the Act on Securing Quality, Efficacy and Safety of Products
Medical waste (e.g. syringes, used bandages, etc), blood or bodily fluids
Items requiring permits or license for sale or distribution, for which Uber Courier User does not have permission or license to sell and/or send
Letters and any other documents which are difficult to replace (examination admission tickets, passports, vehicle inspection certificates, and other tickets)
Parcels containing items totaling more than 10,000 JPY (tax included)
Manuscripts, original drawings, tapes and film which cannot be reproduced
Items with safety or hygiene issues, and any other items such as unsanitary items, which pose the risk of damaging other parcels
Delivery Partners may cancel a 「 Uber Courier」 request if they have difficulty lifting any items. The following guidelines detail the maximum sizes and maximum weight for delivery:
Maximum item size (largest of height, width or length)
Weight limit for items
Can we help with anything else?