Report an Uber Map problem

If you see any map-related issues, please report it to us as your feedback is essential to help improve map accuracy and reliability. Some common issues may include:

  • Incorrect business details
  • Misplaced addresses or landmarks
  • Missing roads

By reporting these problems, you ensure that our maps work better for everyone.

How to report map issues

  1. Go to the map problem reporting tool.

  2. Use the Map Reporting Tool to identify the problem:

    • Select the issue type (e.g., business, address, road).
    • Use the pin to mark the exact location or enter the address.
  3. Add detailed notes describing the issue.

  4. Attach photos (optional but highly recommended)

  5. Submit your report.

Fixing business or landmark issues

If you notice that a business or landmark has incorrect or outdated information on Uber Maps, you can report the issue to help improve navigation for drivers and riders.
Common issues include:

  • Businesses with incorrect names, addresses, or operating hours.
  • Landmarks that are misplaced or missing entirely.

Types of issues to report:

  • A business has moved to a new location but still shows its old address.
  • A place is permanently closed but appears active on the map.
  • A building’s footprint is missing or inaccurate.

What to include when reporting:

  • Name of the business or landmark.
  • Correct address or updated details (e.g., new name or location).
  • Photos showing the issue (e.g., signage or address plate).

Fixing incorrect addresses

Addresses that are missing, misplaced, or inaccurate can lead to navigation issues for drivers. Reporting these problems helps ensure smoother trips.

Types of issues to report:

  • An address is missing from the map.
  • An address is pinned to the wrong location (e.g., on the wrong side of the street).
  • The street name, house number, or postal code is incorrect.

What to include when reporting:

  • Full and correct address details.
  • Explanation of the placement issue (if applicable).
  • Photos of the location, street sign, or address plate.

Can we help with anything else?