To make pickups easier, riders can share their exact GPS location through your in-app navigation. This allows you to see both the pickup point they entered in the app and their actual physical location.
Finding your rider can be difficult; this allows you to navigate directly to them.
WHERE SHOULD I NAVIGATE?
You should navigate to the pickup point shown in the app. If you have difficulty locating the rider when you arrive, contact them to find the best meet up point.
HOW IS THE RIDER'S LOCATION DISPLAYED?
The pickup point is displayed as a green square. The rider's actual location will be displayed in your app as a blue circle once you arrive at the pickup point the rider has entered in the app.
WHY DON'T I SEE A RIDER LOCATION ON EVERY TRIP?
Riders are not required to share their GPS location. If someone's location is not displayed in your app, they haven't turned on Location Sharing.