Transporting the Items in Large Order Deliveries

We have heard from delivery people that large orders may be more difficult than smaller orders to physically transport from the merchant to their vehicle and from their vehicle to the customer.

Please see below for a couple of tips on how to make this easier:

Catering Bags

Delivery people are not required to use catering bags. However, some delivery people believe that large orders are easier to transport with the usage of a catering bag. Health experts such as the CDC also recommend using insulated bags and materials to safely transport food and keep perishable items cold.

If you would like to purchase a catering bag, please visit*

* is managed by third-party vendor Bluemark. Uber is not responsible for the products or services offered by other companies. Use of equipment is completely optional and is not required to deliver on the Uber Eats platform.

Moving Carts / Equipment

While Merchants are not required to have a moving cart or any special equipment, some keep them on hand. At some larger office buildings, facilities staff may also have access to equipment that can help with transporting large or heavy items.