Due to the impact of COVID-19, support responses may be delayed. The safety and well-being of everyone using the Uber platform is our top priority, and our Support teams are working to help everyone who needs it. Click here for more details.
A trip's fare is calculated from the moment you swipe START TRIP until you swipe COMPLETE TRIP. If you feel that this trip's start or end time is incorrect, please let us know the correct pickup location and destination addresses.