Restaurants may outline certain delivery guidelines that promote food safety, adhere to regulatory guidance, or accommodate customer dietary restrictions. For example, restaurant notices to keep halal and non-halal food separate should always be followed.
An insulated bag can make for a better customer experience, but it isn't required unless you're delivering in a location where it's required by law. Deliveries by bicycle may benefit from a more specialized bag to protect food from movement and weather conditions.
Delivery people should deliver orders safely and in accordance with relevant safety standards. For example, don't tamper with or open packaging during delivery. This can lead to foreign matter in food, which may pose a significant food safety risk for customers.
Please see the Community Guidelines below for more information on proper delivery of orders.