Uber promotions and guarantees payment FAQ

When will I receive my payment?

  • Expect your payment for Quest and guarantees to arrive in your account within 48 hours after completing the requirements or after promotional period has ended
  • Boost+ earnings are immediately accessible along with your regular trip earnings

How can I identify this payment?

  • On your Weekly Earnings Statement, look for the Promotion section to find your promotion or guarantee earnings

What if I don’t see my payment?

  • If your payment is missing, it may be because you didn’t meet the eligibility requirements for the promotion you opted into

Remember to check the eligibility requirements and promotional period to ensure you know when to expect your earnings and why you may not have received them. If you have further questions, reach out to Uber Support for assistance.